Tired of those shopping reminders and haven’t used Ibotta in ages? Don’t worry, it happens! While Ibotta helps you score sweet savings, keeping an unused account around might raise privacy concerns. After all, your information still sits on their servers.  This techy manual guide will hold your hand through deleting your Ibotta account completely. It’s a quick and easy process that safeguards your privacy and puts an end to unwanted emails. Let’s get started!

Things to Consider Before Delete Ibotta Account:

Before hitting that “delete” button on your Ibotta account, there are a few things to consider:

  1. Check your account balance: You won’t be able to access any remaining money in your account after it’s deleted. So, it’s wise to cash out any unused earnings (the money you’ve saved) before saying goodbye. You can usually transfer them to your bank account or use them for gift cards.
  2. Redeem pending bonuses: Did you complete some offers but haven’t received the rewards yet? These are called pending bonuses. Deleting your account will also delete these bonuses, so make sure to wait until they are approved and credited to your account before deleting it.
  3. Consider alternatives: Maybe you’re just not feeling Ibotta anymore. Instead of deleting it completely, could you take a break and try other similar apps? There are several options available, each with its own features and rewards. You might find another one you like even better!
  4. Remember, it’s permanent: Once you delete your account, it’s gone for good. All your account information, past purchases, and saved offers will be permanently erased. So, make sure you’re absolutely certain before taking the final step.

What Happen When You Delete Ibotta Account:

Saying goodbye to Ibotta? Before you hit the “delete” button, here’s what happens when you close your account:

  1. It’s gone forever: This isn’t a temporary break. Once you delete your account, it’s permanently erased. All your information, past purchases, and saved offers will be wiped clean.
  2. Say bye to your savings: Any money you’ve saved with Ibotta (called “earnings”) will also be gone. So, cash out any remaining money before deleting your account. You can usually transfer it to your bank account or use it for gift cards.
  3. Pending bonuses vanish: If you finish some offers but haven’t received the rewards yet (called “pending bonuses”), they’ll also disappear. Make sure they are approved and added to your account before deleting it.
  4. No more Ibotta love: You won’t be able to access the app anymore, meaning you won’t be able to use future offers or earn new rewards.

Steps To Delete Your Ibotta Account:

Deleting an ibotta account is quite difficult for many people. because they didn’t provide the direct option to deleting it, however you need to use their help centre or support contact to delete your ibotta account.

From Help Center:

Using Ibotta help centre is easiest & fastest way to delete your account, whether you are doing it from a desktop device or your mobile phone (Android or iOS). Let’s start the step by step process to delete your account permanently:

 

From Desktop:

  • Login to your account.

ibbota account login

  • Click on the “Help” button on your top right corner & go to their help centre.

Ibotta help center

  • Now click on “submit a request” on top right.

Submit a request

  • A chat option is enabled on your right corner, Type delete ibotta account.

unable chat option

  • It will give you some options. Simply select the “cancel my account” option.

cancel my account

  • It will give you two options: “cancel/deactivate” or “delete my personal data”. Simply click on “delete my personal data” to proceed account & data deletion.

Delete m personal data

  • It will navigate you to the “data deletion process”, simply click on it.
  • It navigates you to “submit a request form”.

Submit request form

  • Fill out your details & click on the submit button.

Fill out details

  • Your request to delete all your data & account is submitted.

data submitted

From Android:

    • Log in to your account.

Login account on mobile

  • Click on your profile icon at top left corner.

profile icon on mobile

  • Now click on your profile to open account settings.

Account settings on mobile

  • Now click on “help”, then go to “help center”

Help center on mobile

  • Now follow same steps as before, submit a ticket & contact live support for account deletion.

submit a ticket on mobile

By Contacting support: 

Contacting Ibotta support is the best way to delete your account. Simply write an email at accountsupport@ibotta.com or make a voice call at (303) 593-1633 to start your account deletion process.

Delete Ibotta Account Of Deceased Person:

 

We understand you’re dealing with the loss of a loved one who had an Ibotta account. Our deepest condolences. We guide you through the process and provide helpful information:

Reaching out to Ibotta:

  • Contact Ibotta’s customer support: This is the most recommended approach. Explain the situation clearly and politely, mentioning the deceased’s name and account details if possible. Ibotta’s support team is familiar with handling such situations and will guide you through the appropriate steps. You can usually contact them through their website’s help center or through email at accountsupport@ibotta.com.

Alternatives:

  • If accessing the account is possible: If you have access to the deceased’s phone or email and can log in to the account, you might be able to delete it yourself following the steps mentioned earlier for regular account deletion (but make sure you’ve exhausted all other options like transferring any remaining earnings to a designated beneficiary).

Important Note:

Privacy and legal considerations: It’s important to be mindful of privacy and legal implications when dealing with a deceased person’s online accounts. It’s always best to consult with the family or legal representative before taking any actions, especially if the account contains sensitive information.

Deactivate Ibotta Account Instead Of Deleting it:

Deactivating an Ibotta account is similar to deleting it. Simply follow given step option & successfully deactivate your account:

 

  • Login to your account.

  • Click on the “Help” button on your top right corner & go to their help centre.

  • Now click on “submit a request” on top right.

help center for de active account

  • A chat option is enabled on your right corner, Type delete ibotta account.

unable chat option

  • It will give you some options. Simply select the “cancel my account” option.

cancel my account

  • It will give you two options: “cancel/deactivate” or “delete my personal data”. Simply click on “delete my personal data” to proceed account & data deletion.

Delete m personal data

  • It will tell you that deactivation lost all your credit. Simply select “ok, i am ready to cancel my account” option.
  • It will ask from which device you want to cancel your account. Simply select your device.

  • It will navigate you to submit a ticket option simply click on it.

  • Now fill out the form and Submit it.
  • Your request for account deactivation is successfully submitted.

submit a form for deactivate account

Reactivate Ibotta Account After Closing It

No, once you delete your Ibotta account, it’s permanently gone. All your information and saved offers will be erased, and you won’t be able to recover the account or any remaining earnings.

Conclusion:

Saying goodbye to Ibotta can be a thoughtful decision, and we hope this guide helped you through the process. Remember, deleting your account is permanent, so ensure you’ve exhausted all other options like cashing out earnings and considering alternatives before proceeding. If you have any concerns or require further assistance, don’t hesitate to reach out to Ibotta’s customer support. We wish you all the best in your future endeavours!

Frequently Asked Questions:

My ibotta account was deactivated automatically, why?

Ibotta automatically deactivates accounts for two main reasons according to their help centre: using a counterfeit receipt or having multiple accounts on one device. If it wasn’t one of these, your account might be locked for review instead of deactivated.

Why can’t I delete my ibotta account?

Because, There isn’t a direct “delete” option within the Ibotta app for non-Apple devices. This might be why you’re having trouble finding it. If you have an Apple device, you can delete it through the app settings. Otherwise, you’ll need to contact Ibotta’s support for account deletion.

 

Does ibotta block ip addresses if the account gets deactivated?

Information about Ibotta blocking IP addresses upon deactivation is unclear. It’s best to contact Ibotta support directly to clarify their policy on IP blocking and deactivation. Their support team can give you the most accurate information.

How long does it take to delete an ibotta account?

It will take around weeks to delete your account through the help centre. But this is just an estimation & account deletion procedure time is not fixed.

 

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