Keepsafe is a digital vault app that keeps your private photos, videos, and documents safe behind a layer of encryption. But what if you’re done using Keepsafe? Maybe you’ve found a new storage solution or simply don’t need it anymore. Here’s the thing: just leaving an inactive account hanging around can be a privacy risk. This Techy Manual blog post will walk you through the steps of deleting your Keepsafe account completely, ensuring your information is truly gone. We’ll cover everything from backing up your data to contacting Keepsafe support, so you can rest assured your privacy is protected.
Things To Consider Before Deleting Your Keepsafe Account
Before you say goodbye to Keepsafe, there are a few things to tidy up to make sure your precious photos and info are safe! Here’s a checklist to follow:
Save Your Stuff:
Keepsafe is like a secure locker, and you wouldn’t want to leave your valuables behind, right? This means taking out anything you want to keep. Most phones let you easily export photos and videos from Keepsafe back to your regular phone gallery. There might be an option to export documents too, but check Keepsafe’s help section if you’re unsure.
Empty the Trash (Optional):
Think of Keepsafe’s trash can like a temporary bin. If you’ve already moved everything you want to keep, you can empty the trash to permanently delete those items from Keepsafe. Just remember, once they’re gone, they’re gone for good!
Cancel Your Premium Subscription (if applicable):
If you’re a VIP Keepsafe user with a premium plan, don’t forget to cancel your subscription before deleting your account. This is usually done through the app store where you downloaded Keepsafe (like Google Play or Apple App Store). Keepsafe won’t automatically cancel your subscription when you delete your account, so this extra step is important to avoid unwanted charges.
Double-Check Everything:
Once you’ve saved your stuff, emptied the trash (if needed), and cancelled any subscriptions, take a quick look around Keepsafe to make sure you haven’t missed anything important.
What Happens When I Delete My Account?
Hitting delete on your Keepsafe account is a permanent decision, so here’s a breakdown of what happens to make sure you’re prepared:
Your Data is Gone:
This is the big one. Once your account is deleted, all your photos, videos, and documents that were stored in Keepsafe will be completely erased from their servers. Think of it like shredding a document – it’s gone for good!
No More Access:
Saying goodbye to your account means saying goodbye to everything inside it. You won’t be able to log back in or access any of your data ever again.
Fresh Start:
With your account deleted, Keepsafe won’t hold onto any of your information anymore. This includes things like your email address, username, and any billing details if you had a premium subscription.
App Doesn’t Do the Trick:
Uninstalling the Keepsafe app from your phone won’t actually delete your account. The app and your account are separate things. If you want to truly wipe the slate clean, you’ll need to follow the proper deletion process through Keepsafe itself (we’ll cover how to do that in a future blog post).
Think About Backups:
If you’re not sure if you have your photos and documents saved elsewhere, it’s always best to err on the side of caution and back them up before deleting your account. This way, you have a copy even after Keepsafe is gone.
Remember, deleting your account is a one-way street. Once it’s done, there’s no going back. So, make sure you’ve taken care of everything above before hitting that delete button.
Follow Step-By-Step Process To Delete Keepsafe Account
- While deleting your Keepsafe account isn’t a one-click process, we’ll guide you through the steps to contact support and get it done.
- First, go to the website and log into your account.
- Before deleting your Keepsafe account, make sure to save any important photos, videos, or documents you want to keep. You can move them back to your device’s gallery using Keepsafe’s features. Once you’ve verified they’re safely transferred, you can then delete them from Keepsafe.
- Now, you need to contact their support team.Using the email address linked to your Keepsafe account, contact their support team by sending an email to support@getkeepsafe.com .
- Once you request account deletion, Keepsafe will confirm it within 48 hours. Remember, this is permanent, and your data will be erased forever.
Deleting The Keepsafe Account Of A Deceased Family Member
Unfortunately, deleting a deceased person’s Keepsafe account can be a bit trickier than usual. Since they can’t access the account themselves, the process involves contacting Keepsafe support. Here’s how you can navigate it:
Gather Information:
Before contacting Keepsafe, try to collect some details about the deceased’s account. This might include their email address used for signup, username (if different from email), or any billing information if they had a premium subscription. Any scrap of information can help Keepsafe verify the account belongs to the deceased.
Contact Keepsafe Support:
With the information gathered, head over to Keepsafe’s support page. They usually have a contact form or email address dedicated to account issues. In your message, clearly explain the situation. Briefly mention the deceased’s name and their relation to you (spouse, child, executor etc.), and state your request to delete their account.
Proof of Death (Might be Required):
Keepsafe might ask for proof of death to verify their identity and authorize account closure on your behalf. This could be a copy of a death certificate or obituary.
Patience is Key:
Since this is a special situation, processing the request might take a bit longer than usual. Keepsafe will need to verify the information and ensure all security protocols are followed.
Here are some additional tips:
- Be Respectful: When contacting Keepsafe, keep your tone polite and respectful. Explain the situation clearly and avoid technical jargon.
- Be Prepared to Answer Questions: Keepsafe might ask additional questions to verify the account or the deceased’s identity. Be prepared to answer them to the best of your ability.
- Consider Data Security: If you’re unsure about the content stored within the Keepsafe account, mention it in your message to Keepsafe. They might have options for data retrieval (if possible) before complete account deletion.
Remember, this blog post is for informational purposes only. Keepsafe’s specific policies and procedures for handling deceased user accounts might change. Always refer to their official support channels for the most up-to-date information.
Deactivate Keepsafe Account
Unfortunately, Keepsafe doesn’t currently offer an option to simply deactivate your account. It’s either all or nothing – you can delete your account completely, or keep it active.If you’re not ready to permanently erase your data but don’t want to use Keepsafe right now, here are a couple alternatives:
Uninstall the App:
Uninstalling the Keepsafe app from your phone simply removes the app itself. Your account and data will still be there on Keepsafe’s servers. You can reinstall the app later and access your information again if you decide to come back.
Cancel Premium Subscription (if applicable):
If you have a premium subscription with Keepsafe, make sure to cancel it to avoid any unwanted charges. You can usually do this through the app store where you downloaded Keepsafe (like Google Play or Apple App Store).
While deactivation isn’t an option, these steps can help you take a break from Keepsafe without permanently deleting your account.
Restore account incase of change of mind
No, reactivating your Keepsafe account after deletion isn’t possible. Deleting your account permanently erases all your data and your login information from Keepsafe’s servers. It’s like shredding a document – there’s no way to get it back.
Conclusion
So there you have it! With this guide, you should be well-equipped to delete your Keepsafe account, whether it’s for yourself or handling the digital affairs of a loved one. Remember, deletion is permanent, so make sure you’ve backed up any important data and considered all your options before hitting that final button. We hope this blog empowered you to take control of your privacy and make an informed decision about your Keepsafe account.
Frequently Asked Questions (FAQs):
What happens if you delete the Keepsafe app?
Deleting the Keepsafe app won’t necessarily erase everything, If you’ve used Keepsafe’s cloud backup feature (often a premium service), your photos are likely still secure even after uninstalling the app.
Can you recover permanently deleted Keepsafe photos?
Getting back permanently deleted Keepsafe photos is almost impossible. Keepsafe’s Trash folder (a premium feature) only holds them temporarily, and cloud backups (also premium) wouldn’t have them since they only store recently synced data
How do I unsubscribe from Keepsafe?
Yes you can. The process depends on your device (Android or iPhone).Here’s how to cancel depending on your device:
- Android: Open the Play Store app, tap your profile picture, select “Payments and subscriptions” then “Subscriptions.” Find Keepsafe and tap “Cancel.”
- iPhone: Go to Settings, tap your name, then “Subscriptions.” Find Keepsafe and tap “Cancel.”
Will I lose everything if I delete Keepsafe?
If you simply uninstall the app, depending on whether it’s synced or not, your data might be safe. However, any unsynced content will be permanently lost.Deleting your Keepsafe account will permanently remove all you data.
